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Receptionist Recruitment Agency

Your recruitment agency, for clients looking for a first-class Receptionist and for candidates looking for Receptionist roles in Australia.

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Your Receptionist Recruitment Agency

What is Receptionist Recruitment?

Receptionist recruitment involves sourcing experienced front-desk professionals who represent your business with professionalism and warmth.

Are you a candidate actively or passively in the job market, looking to secure or be informed about new opportunities that would complement your experience as a Receptionist? Are you an employer looking for one of the top Receptionist recruitment agencies in Sydney, Melbourne or Brisbane, that can represent in sourcing a high quality Receptionist – one who will represent your brand in the best possible manner at all times?


MJD Recruitment is a specialist recruitment agency with dedicated offices in Sydney and Melbourne who effectively recruit for and assist job seeking Receptionists across Australia. With 80 years of combined experience recruiting Receptionists and front office professionals we understand just how much value the right Receptionist can make to an organisation.


There is a view that recruiting a Reception role should be simple – but in fact it can be one of the more challenging positions to fill. Recruiting the role of a Receptionist requires particular focus on fit in so many ways. Fit for the culture of the business, fit for the role (as they are all so very unique) and fit for the brand that they are representing.

Many of our highly experienced Consultants continue to choose a specialisation in office support recruitment because they understand just how business critical these roles are. The right support staff provide a level of comfort to their teams that allows focus on more strategic matters.

Hiring, Made Simple

How can our streamlined recruitment process maximise efficiency for you and your team?
Save time and resources with our simple 3-step process:

1

Consultation

After ensuring that we are the right fit provider for you, as well as learning more about your goals and hiring requirements, your dedicated MJD Recruitment Specialist Consultant will brief you on our process.

2

Sourcing

We dive into our extensive candidate networks across multiple channels to approach, screen, interview, assess both soft and hard skills and reference check ensuring you only view the best options for selection.

3

Hiring

We coordinate interviews & feedback from both parties, handle offer or contract negotiations and post placement care, support and advice for clients and candidates.
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What We Know as a Receptionist Recruitment Agency

Internal and external customer experience can be heavily influenced by who is managing your front of office operation.

Finding the right brand ambassador that ‘fits’ your role is vital!

For Clients

Seeking The Perfect Receptionist

We dedicate time and resources ensuring that we are across the ‘best of the best’ Receptionists in the corporate marketplace. Many of the Receptionist roles that we recruit for are filled with candidates that come via or referrals, networks across office support roles at so many different levels keep us informed about stand out talent.

Regarded as trusted & knowledgeable advisors, we go beyond recruitment support for our network of Receptionist candidates. The candidate experience starts with the recruitment agency and receiving career advice from specialists with over 80 years of experience in office support, builds immediate trust and respect for your brand.

We are incredibly proud to be working with some of Australia’s top tier firms and respected organisations who regard our invaluable insight and real market knowledge when hiring Receptionists. 80% of the clients that we work with are a result of personal recommendations from existing business and career partners. With an adaptable, consultative approach we work alongside internal HR teams and run the entire recruitment process for others.
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For Candidates

Seeking Receptionist Jobs in Sydney, Melbourne and Brisbane.

Working alongside a corporate Receptionist, supporting them with a matter as important as their career, is a genuine privilege and one that we take seriously – but we also endeavour to ensure that there is an element of enjoyment in the process too!

We have long standing relationships with employer of choice style organisations and 80 years of collective knowledge about the office support market – which means we can share with you an intimate knowledge as to why certain organisations or roles might be the right fit for you. We are known for our confidential and proactive introductions on behalf of our Corporate Receptionists, we don’t wait around for a role to be called in, we professionally source suitable opportunities with existing & new prospects.

Our Corporate Reception networks are first to hear about new opportunities before they go to advertising stage, keeping our valued candidates ahead of competition.

With so many networks at different levels across the office support market, we are able to support Corporate Reception candidates not only with career advice and support, but help build their networks and even find mentors.
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What We Understand About Receptionists

Each position is unique, some roles are one-dimensional others multi-functional.

Each business wants something unique from their brand ambassador.

How To Find And Hire The Best Receptionist You’ve Ever Had

A business’s receptionist is often one of the most important people to the organisation. More often than not, they are a customer’s first contact with the business, and therefore, your receptionist is responsible for controlling first impressions and lasting client relationships. We can’t stress this enough when we say that you need to put a lot of thought into your receptionist hire.

MJD Recruitment is a leading receptionist recruitment agency, and we’re here to help you find the perfect person to represent your business and keep things running smoothly.

Administrative Assistant Vs. Receptionist: What’s The Difference?

Some people use the terms ‘administrative assistant’ and ‘receptionist’ interchangeably, but there are some key differences between the two roles.

Receptionists tend to handle more front-of-house work.

A receptionist will cover the front desk and phones for a business and need impeccable customer service skills and high-quality professional communication skills. An administrative assistant will typically work behind the scenes, doing administrative tasks in the back offices.

Work hours may differ.

Administrative assistants usually work typical opening hours, but receptionists may need to work outside these hours on occasion. Because their job is so customer-focused, if there are late or out-of-hours meetings planned, receptionists may be needed in the office.

Receptionists don’t move around as much.

Because receptionists are responsible for greeting clients, customers, and guests, they stay close to their desk throughout the day. They will usually have a phone where calls are directed and a computer where they work on scheduling and correspondence. Administrative assistants tend to be a bit more mobile, moving around the office to complete a range of tasks.

Receptionists may be required to remember certain clients.

As receptionists are the first contact many clients have with the business, they are uniquely positioned to build solid relationships with clients and customers. As a result, they may need to remember to speak to important or regular clients in a certain way or remember certain things about the clients’ business or industry.

Administrative Assistant Vs. Receptionist: What’s The Difference?

Some people use the terms ‘administrative assistant’ and ‘receptionist’ interchangeably, but there are some key differences between the two roles.

Receptionists tend to handle more front-of-house work.

A receptionist will cover the front desk and phones for a business and need impeccable customer service skills and high-quality professional communication skills. An administrative assistant will typically work behind the scenes, doing administrative tasks in the back offices.

Receptionists don’t move around as much.

Because receptionists are responsible for greeting clients, customers, and guests, they stay close to their desk throughout the day. They will usually have a phone where calls are directed and a computer where they work on scheduling and correspondence. Administrative assistants tend to be a bit more mobile, moving around the office to complete a range of tasks.

Work hours may differ.

Administrative assistants usually work typical opening hours, but receptionists may need to work outside these hours on occasion. Because their job is so customer-focused, if there are late or out-of-hours meetings planned, receptionists may be needed in the office.

Receptionists may be required to remember certain clients.

As receptionists are the first contact many clients have with the business, they are uniquely positioned to build solid relationships with clients and customers. As a result, they may need to remember to speak to important or regular clients in a certain way or remember certain things about the clients’ business or industry.

5 Tips To Hiring The Right Receptionist For Your Business

Try the following tips and tricks if you’re struggling to find the ideal receptionist to represent your business.
  • Be clear in your job advertisements. One of the most effective ways to find the right receptionist for your business is to be as straightforward as possible in the job description. The more detail you include about qualifications, experience, and expectations, the easier it will be to find the ideal candidate.
  • Use a receptionist recruitment agency. MJD Recruitment is a recruitment agency that specialises in finding the perfect candidates for office support roles. We source highly qualified professionals with expertise in administration and customer service, and we are committed to connecting businesses with their ideal hire match.
  • Personality is important. We’ve already mentioned that your receptionist will be responsible for a client’s first impression of your business the majority of the time, so you need to hire someone whose personality aligns with your brand. If your brand is bright and bubbly, hire someone who exudes charisma. If your brand is all about polished professionalism, make sure your receptionist is organised and efficient in their conduct.
  • Find someone genuinely interested in your business. It’s pretty obvious when a person isn’t passionate about their job or the industry in which they work, and this can affect both their productivity and your clients’ first impression of your business. So try to find a receptionist who has a genuine passion or interest in what you do. Their investment and eagerness to learn will make them a valuable asset to your team.
  • Don’t disregard technical skills. While a receptionist’s job hinges primarily on soft skills, you should always look for candidates with technical skills that could benefit the business overall. For example, if a candidate has experience with social media or graphic design, they may take on some projects from their desk at the front of the business.

Why Choose MJD Recruitment As Your Receptionist Recruitment Agency?

At MJD Recruitment, we’re proud to help countless prestigious organisations with receptionist recruitment in Melbourne, Sydney, and Brisbane. We can think of a few reasons why more businesses turn to us.

Looking To Speak With A Leading Receptionist Recruitment Agency? Contact MJD Recruitment

At MJD Recruitment, we have over 80 years of experience in recruitment. We take great pride in our role as a genuine partner to prestigious organisations throughout Sydney, Melbourne, and Brisbane, providing them with the highest quality referrals and recruits for their vacant positions. Likewise, we make sure our candidates feel valued and supported in their journey to find the position that allows them to flourish. As a leading receptionist recruitment agency, MJD Recruitment can help you make the right connections.
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Frequently Asked Questions

What types of Receptionist roles can MJD Recruitment fill in Sydney?

We recruit for all types of Receptionist roles including front-of-house, corporate, legal, medical, and multi-function positions — across a wide range of industries such as legal, financial services, property, healthcare, consulting, education, and more.Whether you’re after a polished first point of contact or a Receptionist with strong administrative support capabilities, we provide candidates with the right mix of professionalism, personality, and multitasking skill. We tailor every search to suit your specific business environment and culture. With access to some of the best Reception talent in Sydney and a database of over 190,000 office support professionals, we move quickly and confidently — often placing temporary Receptionists within half a day for same-day coverage when needed.

Can MJD Recruitment provide temporary or permanent Receptionist staff?

Yes, we offer both temporary and permanent Receptionist recruitment. Our temp team responds quickly to short-term needs, while our permanent division focuses on long-term cultural and operational fit. We also support clients with ongoing front desk coverage for rotating rosters, leave, or special projects. Whether you require short-term cover or strategic receptionist hiring for permanent roles, we can tailor the right solution for your business.

What is the typical timeframe for filling a Receptionist vacancy in Sydney?

We can typically provide a shortlist of available, pre-vetted Receptionists within 24 to 72 hours. For urgent temp cover, same-day placements are possible due to our ready-to-work talent pool across Sydney.

Do you provide Receptionists for specific industries?

Yes, we match Receptionists with industry-specific experience across industries including legal, finance, property, media, professional services and more. We take care to ensure alignment with sector expectations, stakeholder interactions, and industry-relevant software or front-desk systems.

What Receptionist jobs are currently available in Sydney through MJD Recruitment?

We regularly partner with leading organisations across Sydney to recruit talented Receptionists and front-of-house professionals. The opportunities we manage range from boutique firms to global corporates, covering industries such as legal, property, professional services, financial services and more.

Because our roles change frequently, we recommend visiting our Current Jobs page to see a list of Receptionist positions available in Sydney. You can also connect with one of our specialist consultants, who will be happy to discuss current openings and upcoming opportunities suited to your skills and career goals, some of which may not be advertised yet!

What skills and experience are employers typically looking for in a Receptionist?

Employers today are looking for Receptionists who bring more than just a friendly face to the front desk. Strong communication and interpersonal skills, polished presentation, and a professional manner are essential, along with the ability to manage multiple priorities, stay organised, and maintain accuracy under pressure. Experience with front-of-house duties, phone and calendar systems, and common office software is highly valued, while discretion and attention to detail remain critical given the sensitive information Receptionists often handle. Increasingly, adaptability, customer service focus, and a willingness to embrace technology are sought after, whether candidates see themselves as long-term career Receptionists or are looking to use the role as a stepping stone into broader administrative positions.

What is the process for applying for Receptionist positions through your agency?

Submit your CV via our website or reach out to our team directly. If your background aligns, we’ll arrange a consultative interview to understand your goals and assess key competencies like professionalism, tech skills, and cultural fit before representing you to employers.

How often are the receptionist job listings updated on your website?

Our job board is updated frequently, and new roles are often filled quickly. Some Receptionist positions are even secured before being advertised online, as they’re placed through referrals or existing candidate relationships. To avoid missing out, we recommend registering with us and submitting your resume in advance — this way our consultants can reach out to you directly as soon as suitable opportunities become available.

MJD Recruitment Marketing Insights Report

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Our 2023 Market Insight Report is available! Admin professionals have unique motivations and drivers – Do you know them well enough to attract & retain premium value-adding performers? Beyond a salary guide, be enlightened on what office support professionals really want. This years trend? Engage me, develop me, challenge me & give me clear progression.
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MJD Recruitment’s market insight report 2025. Salary & insights from industry specialists
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